ISO 9001 8.4 Control of externally provided processes, products and services

Understanding ISO 9001: Clause 8.4 – Control of Externally Provided Processes, Products, and Services When establishing or revising a management system under ISO 9001, Clause 8.4 – which focuses on the control of externally provided processes, products, and services – is crucial. Typically, these external entities are referred to interchangeably as vendors, suppliers, or external

ISO 9001 CLAUSES EXPLAINED – 5.2 Policy & 6.2 Quality objectives and planning to achieve them

In this post “ISO 9001 Clauses Explained” we dive into Quality Policy & Objectives. POLICIES & OBJECTIVES The management system policy is affectively the mission statement of the company if it were written by a lawyer. By that, I mean the mission statement ought to convey the purpose of this management system clearly. It ought

ISO 9001 Clauses Explained - 4 Context of the organization

ISO 9001 Clauses Explained – 4 Context of the organization

In this post “ISO 9001 Clauses Explained” we dive into Context of the Organization. 4.1 Understanding the organization and its context Context of the organization is one of the newer terms of the ISO 9001:2015 edition of the standard. The concept of context of the organization is at all new. Every good business owner or

Car Repairs, UGH | Mission Matters

Nobody gets excited about taking their car to the shop, unless you are lucky enough to have a project car that is being restored.  Ahhh, wouldn’t that be nice?  Back to reality, most of us have a car that we use daily to get kids to and from school and activities and get ourselves to

Orkin Does it Right

I probably need to reread the definition of favorite because everyone of these case studies seems to be my favorite.  Anytime a company has an ISO 9001 success story and has the numbers to back it up, I love it! I especially like this case study on Orkin because they did things wrong and they

Competence Training & Awareness – Tips & Tricks

Competence, Training, Awareness…. Organizational Knowledge too? When compared to the ISO 9001:2008 standard the requirement in ISO 9001:2015 is more heavily weighted towards Competence.  In facilities, where competence is often based on compliance to a WPS or ASNT training, along with standard common in house training such as Control of Nonconforming Outputs some simple systems

What is Quality Management? | How do I “get” ISO 9001?

I’m Kyle Chambers.  I’m the founder and owner operator of Texas Quality Assurance.  I get asked by friends and family frequently about what I do..  I tell them Quality Management (Auditing, Consulting and Software Development) most commonly dealing with ISO 9001 ( I end it there, 18001, 14001, API, that will just muddy the conversational

ISO 9001:2015 Integration

ISO 9001:2015 Top Management and the Quality Management Representative The ISO 9001:2015 Standard is missing a key aspect of its previous revisions. The influential and integral role of the Quality Management Representative (QMR) has been removed. Initially, the 2000 revision required a QMR, and since then, the entire system has been posed to function primarily

Benefits of ISO 9001

Benefits of ISO 9001 ISO 9001 Certification is not just suitable for large organizations, but also small businesses that will benefit from utilizing a well-built and well implemented Quality Management Systems such as TQA Cloud that will save time and resources. Texas Quality Assurance provides ISO 9001 Certification Services for the greater Houston and surrounding areas. ISO 9001 is