A revised procedure can show that a team completed a corrective action, but it cannot prove the problem will stay fixed. In Episode 4, Kyle Chambers and Caleb Adcock examine that gap through corrective action effectiveness. Revisiting the Rivian recall discussed in the previous episode, they consider what should happen after a manufacturer changes an…
A failed calibration check can turn a routine inspection into a much bigger problem. Once a measuring tool proves unreliable, the next step is figuring out which parts it checked and whether any have already shipped. In Episode Three, Kyle Chambers and Caleb Adcock use a reported Rivian recall to explore how traceability helps manufacturers…
Using AI for Compliance and Audit Readiness Kyle recently saw an ad for an AI compliance tool that promised to assess an organization’s ISO 9001:2026 readiness. It caught our attention. A tool that reviews documentation and identifies possible gaps could save quality professionals considerable time. Caleb dug into the idea. The more we explored it,…
AI in Quality Management: Useful Tools and Human Judgment AI in quality management has real potential to save time. Helping users navigate software, reviewing information, and preparing summaries can reduce the effort involved in everyday work. But usefulness depends on what you ask it to do. Explaining where to click in an application is different…
In the latest mini-episode of Caleb’s Corner, we dove into a crucial topic every quality professional faces: When do you keep tweaking your system, and when is it time for a total overhaul? This fundamental concept, often described as Iterative Design vs. Radical Redesign, isn’t just for software developers; it’s highly applicable across all areas…
When you think of innovation in manufacturing, do you picture automation, robotics, or AI-driven workflows? In this episode, Cy Rankin challenges that notion by sharing a counterintuitive truth: sometimes, the most innovative thing you can do is make your business boring—in all the right ways. Cy leads Texas Stress, a Houston-based company that specializes in…
Understanding the Climate Change Amendment in ISO 9001 In Episode 216 of #QualityMatters, we explore the climate change amendment, a concise yet impactful update to ISO 9001 that compels organizations to identify and address climate-related risks within their quality management systems. This climate change amendment—just two lines of text—requires companies to determine whether climate change…
Welcome to the very first episode of Caleb’s Corner, part of the #QualityMatters podcast! If you’re a welder, inspector, or anyone curious about stepping into the welding inspection world, this episode is your step-by-step, real-world guide on how to become a Certified Welding Inspector (CWI). Based on Caleb’s personal journey — from welding school to…
🎙️ Quality Matters Episode 215: What’s the Real Cost of Poor Quality? In this episode of the #QualityMatters podcast, Kyle and Caleb dive deep into a topic that touches every business, from manufacturing to customer service—the true cost of poor quality. But this isn’t your typical lecture on scrap and rework. The guys bring stories,…
In this episode of #QualityMatters, Kyle and Caleb dig into one of the most foundational yet overlooked elements in quality management: consistency. It’s not about control for control’s sake—it’s about ensuring that your process can deliver the same reliable result tomorrow as it did yesterday. They explore why consistency is the backbone of quality control…