By Steve Louis You know the drill. A recession comes out of nowhere and in order to survive, businesses are forced to slash expenses, with layoffs being the first of many painful budget cuts. Now all of a sudden the firm is understaffed which forces the remaining employees to perform dual roles, causing them to…
I probably need to reread the definition of favorite because everyone of these case studies seems to be my favorite. Anytime a company has an ISO 9001 success story and has the numbers to back it up, I love it! I especially like this case study on Orkin because they did things wrong and they…
Nanni was not happy. He paid a deposit on some copper ingots from a merchant, Ea-nasir, that he had purchased from previously. Upon receipt of the ingots, Nanni was displeased with the quality. The tablet pictured below was chiseled out by Nanni after other attempts to get his deposit back. He sent messengers several times…
School districts are obviously a little different than your “for profit” company. They are somewhat guaranteed funding, but it varies | ISO 9001 can HELP!
I’m Kyle Chambers. I’m the founder and owner operator of Texas Quality Assurance. I get asked by friends and family frequently about what I do.. I tell them Quality Management (Auditing, Consulting and Software Development) most commonly dealing with ISO 9001 ( I end it there, 18001, 14001, API, that will just muddy the conversational…