I probably need to reread the definition of favorite because everyone of these case studies seems to be my favorite. Anytime a company has an ISO 9001 success story and has the numbers to back it up, I love it! I especially like this case study on Orkin because they did things wrong and they…
Nanni was not happy. He paid a deposit on some copper ingots from a merchant, Ea-nasir, that he had purchased from previously. Upon receipt of the ingots, Nanni was displeased with the quality. The tablet pictured below was chiseled out by Nanni after other attempts to get his deposit back. He sent messengers several times…
Interested Parties, what ISO 9001:2015 says The ISO 9001:2015 edition of the standard requires organizations to identify their interested parities and determine their impact on their ability to provide products and services that meet most all applicable requirements. Most people at first read interested parties and think, “that’s just a bunch of fluff” or “we…
Competence, Training, Awareness…. Organizational Knowledge too? When compared to the ISO 9001:2008 standard the requirement in ISO 9001:2015 is more heavily weighted towards Competence. In facilities, where competence is often based on compliance to a WPS or ASNT training, along with standard common in house training such as Control of Nonconforming Outputs some simple systems…
The Quality Policy & Objectives truly are key to your organization. They are the foundation of the context of your organization. They are also very important to defining and developing your QMS. Below you can see exactly what the ISO 9001:2015 standard requires for the Quality Policy, I will address the Quality Objectives later. 5.2…
NCR, RNC, CAR, CAPA, MOC, CI, ECN, Risk…. It gets confusing… They all have a place and purpose and, sometimes they overlap. How frustrating is that??? Is it a Corrective Action Report, a Management of Change, or an Engineering Change…. maybe I need to complete a Document Change Request…? Do you really need to issue…
ISO 9001 Certification, Why Get Certified? lots of reasons… This is a common question we’re asked. This is a question you might be asking yourself right now. And it’s a GREAT question folks. The answer is simple, it depends. I know that’s not a satisfying answer, but I’ll explain as I go on. The “Right”…
Leadership and worker participation It doesn’t matter what you fill in as the blank in that statement, culture kills people. I’ve known this for years, having spent nearly a decade in Health & Safety, but got to see it first hand in a recent audit. That does NOT for one second discount people’s individual choices…
I’m Kyle Chambers. I’m the founder and owner operator of Texas Quality Assurance. I get asked by friends and family frequently about what I do.. I tell them Quality Management (Auditing, Consulting and Software Development) most commonly dealing with ISO 9001 ( I end it there, 18001, 14001, API, that will just muddy the conversational…
For those that don’t know me, I’m Kyle Chambers, Founder of Texas Quality Assurance. I’ve lived my entire life in Texas, raised in the small town of Italy Texas, pronounced “It-Ly” for those of you that don’t know. My degree is in Management Information Systems, I got my CompTIA A+ certification in the 8th grade,…