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1. “We can’t find the latest version of this document!” Let’s be honest, how many times have you heard this one? I’m sure most of us have been there—someone is using a procedure or safety manual from last year, and you’ve already made critical updates to it. The problem here is decentralized storage. Files are…
API Q1 10th Edition has brought some important changes that are really aimed at making quality management more effective and streamlined for the petroleum and natural gas industries. It’s a big update, especially if your organization is already familiar with the 9th Edition. Let’s get into the details of what’s changed and how these updates…
Creating a quality policy is a fundamental step in establishing a robust Quality Management System (QMS). In Episode 181 of the #QualityMatters podcast, we delve into the essential elements of crafting a quality policy that aligns with your organization’s goals and regulatory requirements. Here’s a step-by-step guide based on our discussion, complete with practical examples…
Understanding ISO 9001: Clause 8.4 – Control of Externally Provided Processes, Products, and Services When establishing or revising a management system under ISO 9001, Clause 8.4 – which focuses on the control of externally provided processes, products, and services – is crucial. Typically, these external entities are referred to interchangeably as vendors, suppliers, or external…
Work life balance has always been a personal struggle for me. Before I started my own business, I worked out a deal with my previous company. I was a salaried employee, but often worked well over 50 hours a week. They agreed to pay me overtime pay for more than 50 hours a week. This…
In this post “ISO 9001 Clauses Explained” we dive into Control of Nonconforming Outputs. CONTROL OF NONCONFORMING OUTPUTS (Consider reading HOW TO STANDARDIZE THE FUNDAMENTAL QMS TOOLS FOR OPERATIONAL EXCELLENCE) Control of nonconforming outputs can be viewed in several different lights. For instance, if we’re looking strictly at the quality of our products or services,…
In this post “ISO 9001 Clauses Explained” we dive into Quality Policy & Objectives. POLICIES & OBJECTIVES The management system policy is effectively the mission statement of the company, if it were written by a lawyer. By that, I mean the mission statement ought to convey the purpose of this management system clearly. It should…
In this post “ISO 9001 Clauses Explained” we dive into Interested Parties. 4.2 Understanding the needs and expectations of interested parties Interested Parties is a relatively new term to our management systems, but again a very old concept that we’re all familiar with. An interested party is oftentimes a useful catch all term when there’s…
In this post “ISO 9001 Clauses Explained” we dive into Context of the Organization. 4.1 Understanding the organization and its context Context of the organization is one of the newer terms of the ISO 9001:2015 edition of the standard. The concept of context of the organization isn’t at all new. Every good business owner or…
7.5 Documented Information | CONTROL OF DOCUMENTED INFORMATION In this post “ISO 9001 Clauses Explained” we dive into Documented information, arguably at the core of any effective management system. Documented information includes not only our documents, but also our records. There are many types of documents and many types of records, but with a simple…