In this post “ISO 9001 Clauses Explained” we dive into Control of Nonconforming Outputs. CONTROL OF NONCONFORMING OUTPUTS (Consider reading HOW TO STANDARDIZE THE FUNDAMENTAL QMS TOOLS FOR OPERATIONAL EXCELLENCE) Control of nonconforming outputs can be viewed in several different lights. For instance, if we’re looking strictly at the quality of our products or services,…
In this post “ISO 9001 Clauses Explained” we dive into Quality Policy & Objectives. POLICIES & OBJECTIVES The management system policy is effectively the mission statement of the company, if it were written by a lawyer. By that, I mean the mission statement ought to convey the purpose of this management system clearly. It should…
In this post “ISO 9001 Clauses Explained” we dive into Interested Parties. 4.2 Understanding the needs and expectations of interested parties Interested Parties is a relatively new term to our management systems, but again a very old concept that we’re all familiar with. An interested party is oftentimes a useful catch all term when there’s…
In this post “ISO 9001 Clauses Explained” we dive into Context of the Organization. 4.1 Understanding the organization and its context Context of the organization is one of the newer terms of the ISO 9001:2015 edition of the standard. The concept of context of the organization isn’t at all new. Every good business owner or…
7.5 Documented Information | CONTROL OF DOCUMENTED INFORMATION In this post “ISO 9001 Clauses Explained” we dive into Documented information, arguably at the core of any effective management system. Documented information includes not only our documents, but also our records. There are many types of documents and many types of records, but with a simple…
The Value of well-defined NCR and CAR Introduction to NCR’s “Nonconformance Reports” & CAR’s “Corrective Action Reports” When it comes to operational excellence, fundamentals of QMS “Quality Management System” are critical. I would argue that nonconformities and corrective actions are the foundations of an effective quality management system (QMS). They represent the “boots on the…
By Steve Louis You know the drill. A recession comes out of nowhere and in order to survive, businesses are forced to slash expenses, with layoffs being the first of many painful budget cuts. Now all of a sudden the firm is understaffed which forces the remaining employees to perform dual roles, causing them to…
One of the sermons at church recently caught my attention, as they often do. This was unusual because it was a Sunday when there was no kids’ service and Kyle was helping with the AV. This left me to contend with our three children during service which means I’m usually not able to listen well. …
Nobody gets excited about taking their car to the shop, unless you are lucky enough to have a project car that is being restored. Ahhh, wouldn’t that be nice? Back to reality, most of us have a car that we use daily to get kids to and from school and activities and get ourselves to…
Small Businesses have suffered so greatly in the economic shutdown of 2020 resulting from the COVID-19 pandemic. This is NO surprise to anyone. The average business owner has little power to impact national policy and has little impact on turning the economic tides. So what is a small business owner supposed to do? Here is some…