Managing a quality management system involves more than maintaining procedures and preparing for audits. Quality managers regularly face decisions about corrective actions, training records, supplier approval, and the level of documentation needed to maintain effective controls. In Episode 5, Kyle Chambers and Caleb Adcock address seven common QMS questions that arise in their work with…
A revised procedure can show that a team completed a corrective action, but it cannot prove the problem will stay fixed. In Episode 4, Kyle Chambers and Caleb Adcock examine that gap through corrective action effectiveness. Revisiting the Rivian recall discussed in the previous episode, they consider what should happen after a manufacturer changes an…
A failed calibration check can turn a routine inspection into a much bigger problem. Once a measuring tool proves unreliable, the next step is figuring out which parts it checked and whether any have already shipped. In Episode Three, Kyle Chambers and Caleb Adcock use a reported Rivian recall to explore how traceability helps manufacturers…
Using AI for Compliance and Audit Readiness Kyle recently saw an ad for an AI compliance tool that promised to assess an organization’s ISO 9001:2026 readiness. It caught our attention. A tool that reviews documentation and identifies possible gaps could save quality professionals considerable time. Caleb dug into the idea. The more we explored it,…
AI in Quality Management: Useful Tools and Human Judgment AI in quality management has real potential to save time. Helping users navigate software, reviewing information, and preparing summaries can reduce the effort involved in everyday work. But usefulness depends on what you ask it to do. Explaining where to click in an application is different…