Business Management

In this episode of the #QualityMatters podcast, we explore W. Edwards Deming’s 14 Points of Management, a foundational philosophy that remains essential for building successful, quality-focused organizations today. These principles—covering everything from “constancy of purpose” to abolishing numerical quotas—offer actionable strategies for driving improvement, increasing employee engagement, and creating a culture of accountability and excellence….

In Episode 195 of #QualityMatters, we tackle a listener's question about document control for a small business. If you’ve ever wondered how much documentation is truly necessary—especially when certification isn’t the goal—this episode is for you! Join us as we break down the essentials of document management and highlight practical steps to streamline quality without…

In episode 194 of the #QualityMatters podcast, Kyle and Caleb dive into what you can expect during an external audit. They discuss practical insights on how to prepare, common pitfalls, and the importance of attention to detail throughout the audit process. Whether you’re facing an audit for the first time or looking to improve your…

In this episode of #QualityMatters, Kyle Chambers and Caleb Adcock dive into how to prepare for external audits. We explore the key steps to ensure your organization is ready, including common audit pitfalls, documentation best practices, and how to handle the audit process with confidence. If you've got an external audit coming up, this episode…

In this episode of #QualityMatters, we dive into practical strategies for successfully implementing API Q1 10th Edition in the oil and gas industry. We explore the critical components of quality management systems, focusing on compliance, risk management, and continuous improvement. Whether you're new to API Q1 or looking to refine your processes, this episode offers…