Ep 93 – Documented Information Development with Melissa Basnight

This week Melissa Basnight, Quality Manager at Tietronix Medical. You may recognize Melissa from a previous episode a year ago, Coffee Pot Process Mapping. Today with Melissa we discuss Documented Information Development. Documented Information and the process for writing process procedures, specifications, and other required documented information cannot be underestimated. Join us as we discuss…

Ep 92 – Major Andrew Freeman thoughts on Training Management in the US Army

We are very excited to have a special guest on the podcast this week, Major Andrew Freeman. Andrew is a Major in the US Army, having served overseas in Afghanistan and today serves to train our brave men and women to serve overseas and domestically. Andrew and Kyle grew up together having been friends since…

Ep 91 – Fractional Quality Management – Texas Quality Manager

FRACTIONAL QUALITY MANAGEMENT Supporting small and medium sized business for all your quality management needs. https://texasqualitymanager.com/ Can't Spare Current Staff Hiring new employees in unstable markets creates risk and can divert management's focus from core business operations. By working with Texas Quality Assurance, you get a high impact an experienced team of Quality Managers without…

Ep 90 – Rachel Bays of Illuminate video and not your average safety training video

Rachel Bays and the team at Illuminate Video are working hard to build a new more modern world of Safety Videos. We have all been forced to sit through hour after hour of horribly mind numbing, unrealistic, cheesy safety videos. Join us as we explore more about the world of Safety Videos and Safety Training…

Ep 89 – Mark Coldiron and working the ladder to success in Quality Management

Mark Coldiron – Corporate Quality Director. Mark shares his stories of working up the ladder, literally and figurately to achieve success in Quality Management.https://www.linkedin.com/in/mark-c-06482922/ Mark has thirty years experience in the design, erection and installation of piping and piping systems in paper mills, refineries and power plants. This includes experience from craft level through Project…

Ep 88 – Christmas Crack, Jingle Bags and a Quality Management System

Explaining a Quality Management System-what it is, what it does, how it changes-seems to be a daunting task.  In this episode, we use something fun to explain a lot of the terms that go along with a QMS.  Every year for Christmas, our family does what we call Jingle Bags.  We fill a bag with…

Ep 87 – Injection Molding with Adam Smith President of Millennium Plastics

Injection molding is just what it sounds, using a mold, injecting it with melted material and hardening that material to create the desired product.  It’s not as simple as it sounds, though.  Everything that goes into injection molding must be a quality product to produce tight tolerances.  In this episode, Adam describes to what tolerances…

Ep 86 – Burning off the dead wood ''Quality Management in a Down Economy''

During difficult financial times, either from the economy at large or individually within a single organization, Quality Management System “QMS” programs are often some of the first to be cut in cost savings efforts, and are impacted by cost reductions elsewhere in the organization.  The growing digital work environment is providing many opportunities for new…

Ep 85 – Making Quality Management Small Biz Friendly

Quality 4.0, “BOK” Body of Knowledge, jargon and Quality Management lingo… So many terms, so difficult to communicate why Quality Matters. Its so important to understand we are marketing Quality Management principles to our team, our customers and our leaders. If it is not understood its not going to be implemented. Small Businesses are often…

Ep 84 -Five Keys to a Successful Implementation ''The Quality Matters Methodology Part 3''

Originally the “Five Keys to a Successful Implementation” centered on implementing a software solution. But as we continued to dig deep into this idea, it soon became evident that these Keys apply to any aspect of your business be is software, management and/or personnel change, new process, new product lines or a new management system,…