Ep 39 – Quality, Marriage, Martial Arts and Management – ASQ Conference w/ Dr. Rob

What a joy it was to sit down with Dr Rob Pennington.  For those that don’t’ know him YET, Dr. Rob is a Psychologist and executive coach, and he’s been helping leaders and teams find a better balance of authority and collaboration since 1982. A former assistant professor at the University of Houston and co-founder…

Ep 38 – Marijuana Legalization and Workplace Safety

Safety experts: Congress should consider workplace safety implications of Marijuana Legalization and Workplace Safety. https://www.ishn.com/articles/111682-safety-experts-congress-should-consider-workplace-safety-implications-of-marijuana-legalization Occupational safety and health experts are urging the U.S. Congress to go slow and consider workplace safety when taking on the legalization of marijuana. Although recreational and medical marijuana are still prohibited under federal law, it is legal in 33…

Ep 35 – is API & ISO Running Small Business out of Business…?

The question this week is “is API & ISO Running Small Business out of Business…?” And its a good one to ask. You'll be amazed to hear that like all other industries, the Quality Management Industry and Certification Bodies as all run and operated by, you guessed it people like you and me. While that…

Ep 33 – Family Promise and Quality Care in NonProfit Organizations

This week we’re talking with Lanny Partain of Southeast Church of Christ about Planning and other Quality Critical operations for Non-Profit Organizations.  We’re talking in specific about the Family Promise program here in the Clear Lake area.  If you don’t know about Family Promise, do take the time to get to know more about these…

Ep 32 – Mattress Mack, Customer Satisfaction & The Deming Way

Such an amazing interview we have for you today.  #QualityMatters is here to demonstrate that Quality Management principles are applicable everywhere you go.  This week is Jim McIngvale, Mattress “Mack” of Gallery Furniture.  Gallery Furniture is for those of you not in the Houston Area is a true icon and landmark of Houston, and rightly…

Ep 31 – Chris Paris – Conflict of Interest in the ''Development'' of Standards

Another great episode with Chris Paris, author of Surviving ISO 9001:2015. We're talking today about just what makes the new ISO 9001 standard so darn confusing. Its quite an eye opening experience to say the least, and . Seems no matter where you go, be it the corporate ladder, local government, even your school board,…