What is Quality Management? | How do I “get” ISO 9001?

I’m Kyle Chambers.  I’m the founder and owner operator of Texas Quality Assurance.  I get asked by friends and family frequently about what I do..  I tell them Quality Management (Auditing, Consulting and Software Development) most commonly dealing with ISO 9001 ( I end it there, 18001, 14001, API, that will just muddy the conversational