To maintain a world class QHSE system, the foundation is Excellence in Leadership in Occupational Health and Safety. I cannot over emphasize how vital this is to the entire Quality Management Program. I think it’s important to define a few terms. Excellence: having extremely good quality in __________ Quality: stating your objectives and consistently following…
ISO 9001: Seven Quality Management Principles Seven Quality Management Principles: Customer Focus There should be no surprise that Customer Focus is the first of the Quality Management Principles. Everything about ISO 9001:2015 is centered between customer requirements and customer satisfaction. We start in ISO 9001:2015 in Clause 5.1.2 Customer Focus with the requirement for leadership to demonstrate a commitment…
Competence and Training In general, the standard states that “Personnel……shall be competent…”, which is a bit of simple, isn’t it? Perhaps not. You must ensure everyone has been trained according to a pre-defined matrix of sorts, evaluate competence, and then ensure everyone has been trained according to the plan you set forth. Very similar to…
Traditional Quality Management Systems don’t work I’ll tell you a little about us. TQA was developed out of a need to save time and energy managing your quality management system (QMS). We knew there had to be a better way to manage a quality system, so we set out to develop it from the ground…
ISO 9001:2015 Top Management and the Quality Management Representative The ISO 9001:2015 Standard is missing a key aspect of its previous revisions. The influential and integral role of the Quality Management Representative (QMR) has been removed. Initially, the 2000 revision required a QMR, and since then, the entire system has been posed to function primarily…